45-bed Pasir Panjang nursing home has licence revoked over lapses

Singapore's Ministry of Health (MOH) has moved to revoke the license of Windsor Convalescent Home, a 45-bed nursing facility, citing "serious and systemic" lapses that compromise resident safety and well-being. The ministry announced on Thursday that the home will be unable to provide services from its Pasir Panjang Road premises by October 30. This decision follows an April audit that uncovered significant deficiencies in multiple areas, including resident safety, clinical and nursing care, and infection control. The audit also highlighted a lack of effective governance and oversight by the home's key office holders. Specific issues identified include inadequate reviews for residents experiencing falls or weight loss, poor medication management with instances of expired drugs, and failure to provide appropriate nutrition and basic care, such as grooming. Furthermore, the home neglected essential infection prevention and control measures, and food storage practices were found to be substandard, with expired ingredients discovered. To ensure continuity of care for the 45 residents during the transition, MOH has deployed an interim care team to the home starting June 18. The four-month timeframe before the license is fully revoked is intended to allow for the orderly transfer of residents to other suitable nursing homes, while the interim team provides immediate support.

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The licence revocation date of four months from now takes into consideration the time required to transfer current residents of Windsor Convalescent Home to other nursing homes.