Access Bank debunks shutdown rumors, reassures customers of uninterrupted operations

Access Bank Plc has firmly refuted claims circulating on social media that it is facing a shutdown. The bank issued a statement on X on Thursday, dismissing the viral message as "false and misleading" and assuring its customers, partners, and stakeholders of its robust financial standing and uninterrupted operations.

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We wish to reassure our customers, partners, stakeholders, and the public that Access Bank is safe, financially strong, and fully operational across all our subsidiaries. Our services continue to run seamlessly, and we remain committed to serving our customers with the highest standards of excellence.

The bank emphasized that the rumors, which falsely used its communication channels, are entirely untrue. "We wish to reassure our customers, partners, stakeholders, and the public that Access Bank is safe, financially strong, and fully operational across all our subsidiaries," the statement read. "Our services continue to run seamlessly, and we remain committed to serving our customers with the highest standards of excellence."

Access Bank revealed it is actively working with relevant regulatory and law enforcement authorities to track down the individuals responsible for creating and disseminating the misinformation. The bank stated that appropriate legal action will be pursued against them. The lender also reminded the public that spreading false information intended to cause panic or undermine confidence in institutions is a punishable offense under Nigeria's Cybercrimes Act.

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We are working closely with the relevant regulatory and law enforcement authorities to identify those responsible for creating and spreading this false information to cause panic and business disruption. Appropriate legal action will be taken in accordance with applicable laws and regulations.

Customers are urged to disregard the fake message and rely solely on information from Access Bank's official and verified communication channels. The bank stressed the importance of not sharing or forwarding misleading messages to prevent further disruption and panic.

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If you receive a false and misleading message, please do not share or forward it. Instead, disregard it and rely only on information communicated through Access Bank’s official and verified channels.