BSP mobile and Internet Banking using the BMobile and Telikom network is unavailable

Customers of BSP Financial Group Limited are currently facing intermittent disruptions when attempting to use the bank's mobile and internet banking services. The issue specifically affects users connected to the BMobile and Telikom networks, leading to difficulties in accessing essential banking functions.

According to a public notice issued by BSP, the disruptions are impacting various services. Customers have reported experiencing problems when trying to perform mobile top-ups for both BMobile and Telikom numbers via the bank's online platforms. This means that users on these networks may not be able to recharge their mobile phones or pay for telecommunication services through BSP's digital channels.

The bank has advised its customers to expect these intermittent service issues. While the notice does not specify the exact cause or expected duration of the disruptions, it acknowledges the inconvenience to customers relying on these services. Further updates are expected as BSP works to resolve the technical difficulties affecting BMobile and Telikom network users.