Buggenhout Offers Ongoing Psychological Support After Fatal Bus Accident Claims Four Lives

In the immediate aftermath of a fatal bus accident in Buggenhout that claimed four lives, 52 individuals reached out for psychological support. The incident, which occurred at a railway crossing where several cars and cyclists were also waiting, deeply impacted the community.

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On the day of the disaster and immediately after, we received many requests. On the day itself, 50 requests came in. We felt we had to act quickly.

Recognizing the profound effect the tragedy would have, the municipality of Buggenhout swiftly announced the availability of free psychological assistance. "On the day of the disaster and immediately after, we received many requests," stated Dylan Boeykens, alderman for Welfare. "On the day itself, 50 requests came in. We felt we had to act quickly."

In the days following the accident, a vigil was held at the site. Residents could access support through the Center for General Welfare (CAW) and a dedicated emergency hotline established by the municipality. "That was not easy. Suddenly, the employees had to answer very difficult questions. But they did a tremendous job," Boeykens added.

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That was not easy. Suddenly, the employees had to answer very difficult questions. But they did a tremendous job.

Beyond those who sought immediate help, a second group of individuals, including first responders, experienced delayed emotional reactions. Thirty aid workers requested psychological support, acknowledging that their focus on the immediate crisis had postponed their own processing of the event. The municipality also opened a book of condolences, which was quickly filled. Support remains available through the municipal reception, with informational flyers and booklets also provided. The municipality plans to continue monitoring the need for psychological support, offering group sessions as necessary, emphasizing ongoing aftercare for the community.

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There has clearly been a shockwave through Buggenhout. There hadn't been an accident at that crossing for at least 20 years. It's not dangerous there at all, and yet such a tragedy has happened.