Burnham announces crackdown on rogue bailiffs and ‘cowboy builders’

Greater Manchester Mayor Andy Burnham has announced a significant crackdown targeting "rogue bailiffs" and "cowboy builders" across England and Wales, aiming to protect vulnerable individuals and homeowners from predatory practices.

The initiative introduces strengthened rules for bailiffs, who handle debt enforcement. Concerns have been raised about vulnerable people being overcharged and subjected to aggressive behavior. Under the new regime, private bailiffs will need accreditation from the Enforcement Conduct Board (ECB) or work for an accredited company. This aims to ensure consistent professional standards and provide an independent complaints process for those facing enforcement actions.

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After taking on subscription traps and fake discounts, we’re coming for the cowboy builders and other unscrupulous traders.

Burnham stated that following actions against subscription traps and fake discounts, the focus is now shifting to unscrupulous traders like "cowboy builders." Starting next month, a government-backed scheme will be implemented to help consumers confidently identify and hire trusted builders and other tradespeople. Businesses participating in the "Approved Code" scheme for the home improvement sector will demonstrate adherence to higher standards.

These measures are presented as part of a series of "everyday fixes" designed to alleviate the cost of living crisis and "make Britain fairer." The crackdown addresses issues highlighted by consumer groups, including aggressive doorstep tactics, overcharging, and threats to remove essential possessions. The government aims to ensure that individuals struggling with debt do not face intimidating behavior or unfair repayment arrangements.

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When someone is already struggling with debt, the last thing they should face is intimidating behaviour, unfair treatment or being pushed into excessive repayment arrangements they cannot afford.