Cablebús Line 3 Closure Causes Confusion for Passengers
Translated from Spanish, summarized and contextualized by DistantNews.
At a glance
- The Line 3 Cablebús in Mexico City is closed for annual maintenance until July 26, causing confusion and difficulties for passengers.
- Users struggled to find alternative RTP bus services, with many unaware of the suspension and the location of support stops.
- The maintenance involves electromecanical systems, cabins, and towers, with other Cablebús lines also scheduled for checks later in the year.
The first day of maintenance closure for Mexico City's Line 3 Cablebús, connecting Constituyentes to Vasco de Quiroga, saw passengers facing significant confusion. Many riders were unaware of the temporary shutdown and struggled to locate the alternative RTP bus services meant to bridge the gap.
At the Los Pinos/Constituyentes station, passengers expressed frustration at the lack of clear information. Omar, a user, noted the absence of prominent signage, forcing him and his friend Carlos to wander in search of the support buses. While understanding the necessity of maintenance for safety, they suggested better signage would greatly aid passengers during scheduled closures.
We are looking for where the RTP stop was because we didn't know exactly where it was, and I don't see big signs either.
Sofía Castillo, aiming for the Cineteca Nacional Chapultepec, spent 10 minutes asking for directions before finding the RTP service on Avenida Constituyentes. She echoed the sentiment that more information should be available, especially for those unfamiliar with the area or new to the service. Danika, a tourist, also found the lack of prior notification about the suspension complicated her travel plans.
The Line 3 Cablebús will remain closed until July 26 for its annual inspection, which includes preventive maintenance on its electromecanical systems, cabins, and towers, along with specialist inspections of its electrical, hydraulic, and mechanical components. Similar annual checks are scheduled for Line 2 (July 27-August 9) and Line 1 (August 10-23).
It was a bit complicated because I didn't know where the support transport was, I had to ask to continue my journey.
Originally published by El Universal in Spanish. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.