Calgary 911 employee charged with breach of trust

Calgary police have charged a 43-year-old 911 dispatcher with breach of trust following an investigation into the alleged unauthorized sharing of personal information. The charges stem from allegations that the dispatcher accessed and distributed confidential emergency communications data outside of authorized channels.

Investigators claim that between July 2023 and January 2024, the accused used her position to obtain and share sensitive details from 911 calls. This information reportedly included names, phone numbers, addresses, and other personal data related to individuals involved in emergency incidents.

On March 31, 2026, authorities executed a search warrant, seizing electronic devices. Police stated these devices contained screenshots of dispatch events and communications, which they allege match authentic Calgary 911 and Calgary Police Service records. The dispatcher faces one count of breach of trust by a public officer.

Authorities believe no other 911 operators were involved or aware of this activity. The accused is scheduled to appear in court on August 28. Police are appealing to the public for any information related to the case, providing contact details for both the police and anonymous tip line, Crime Stoppers.