Chiayi City Integrates Real-time Land Registry Service with Kiosks to Combat Fraud

Chiayi City is enhancing its fight against real estate fraud with the launch of a new service that integrates the "Real-time Land Registry Change Notification" system with self-service kiosks. This move aims to provide citizens with a convenient, unmanned, and localized application channel to monitor any changes related to their properties immediately.

According to Zhang Wan-fen, Director of the Land Administration Department, the city has been promoting digital transformation in land administration services since 2024. The new kiosks, equipped with both land and tax functions, are installed in the city hall atrium, the Land Administration Office, and the Tax Bureau. Chiayi City has also partnered with Taipei, New Taipei, Taoyuan, and Taichung to offer cross-city land registry certificate application services, eliminating the need for citizens to travel between different municipalities or government agencies.

Previously, applying for the "Real-time Land Registry Change Notification" online often required a digital certificate, posing a hurdle for those unfamiliar with the technology. In-person applications at the land office were also an option, but required a physical visit. The new self-service kiosks simplify this process. Citizens can now complete an application by simply presenting their ID card or relevant credentials and following the on-screen instructions for identity verification. This significantly lowers the operational threshold and extends fraud prevention measures beyond counter services to everyday accessibility.

Once registered, property owners will receive automatic SMS and email notifications whenever their property undergoes transactions such as sales, gifts, mortgage registrations, or replacement of title deeds. This allows them to stay informed about their property's status and quickly verify any suspicious activity with the land administration authorities, thereby reducing the risk of identity theft and real estate fraud.

“

This initiative through the self-service kiosk to introduce the 'Real-time Land Registry Change Notification' application service allows citizens to quickly complete the application by simply holding an ID card or relevant credentials and following the machine's guidance to verify their identity, lowering the operational threshold and allowing land administration fraud prevention to move from counter services to daily accessibility.