Chilean Regulator Bans Sale of Recco Kettles After Detecting Safety Flaws

Chile's Superintendency of Electricity and Fuels (SEC) has prohibited the sale of three specific models of Recco brand electric kettles due to significant safety concerns. The decision impacts consumers who purchased models RHE-802C, RHE-172P, and RHE-25GRAND, sold between October 2025 and May 2026.

An investigation by the SEC revealed that a total of 4,876 units were marketed without meeting the required safety certifications. Some kettles were reportedly sold even after their certification reports were rejected, while others lacked any certification altogether. This failure to comply with regulations raises serious questions about the oversight of products sold by Falabella, the retailer.

Further compounding the safety risks, the SEC identified a critical flaw in the kettles' bases. These bases allegedly lack adequate insulation against moisture, creating a potential hazard for short circuits, electric shock, and even fires. The prohibition aims to prevent further distribution and sale of these potentially dangerous appliances.