Civil Registry system failure disrupts ID and passport issuance nationwide in Ecuador

A nationwide technical failure within Ecuador's Civil Registry system has temporarily halted the issuance of essential identification documents, including national identity cards and passports. The disruption began on Tuesday morning, affecting all agencies across the country.

The institution attributed the intermittent system failures to technical problems experienced by its service provider. This has led to a temporary interruption in services, impacting citizens who rely on these documents for various official and personal needs. The exact duration of the outage remains uncertain.

Technical teams are actively working to resolve the issues and restore normal operations as swiftly as possible. The Civil Registry has pledged to promptly inform the public through its official communication channels once the systems are back online. They have also extended apologies for the inconvenience caused and expressed gratitude for the public's understanding during this period.

Citizens who had planned to process their identification documents are advised to stay informed through the Civil Registry's official announcements. The extent of the disruption and the timeline for full restoration are still developing, leaving many awaiting the resumption of these critical government services.