Cochin airport rejects SpiceJet’s ‘bad weather in Kochi' claim, calls it misinformation

Cochin International Airport Limited (CIAL) has publicly refuted SpiceJet's assertion that flight disruptions were caused by bad weather in Kochi, labeling the airline's claim as "misinformation."

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CIAL has noted continuing operational issues faced by SpiceJet, affecting its services internationally, including those from Kochi, causing considerable inconvenience and uncertainty to passengers.

CIAL stated that there were no adverse weather conditions in Kochi that would warrant the cancellations and delays experienced by SpiceJet passengers. The airport authorities pointed out that no other airline operating from Kochi reported similar weather-related issues during the same timeframe, further undermining SpiceJet's explanation.

In a statement on X, CIAL expressed concern over SpiceJet's "continuing operational issues" and its failure to adequately address passenger grievances. The airport noted that despite ongoing passenger complaints, the airline has not satisfactorily rectified the problems, which have reportedly worsened in recent days.

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At a time when the airline is yet to satisfactorily address the concerns of affected passengers, SpiceJet has issued a social media communication spreading misinformation by attributing the disruption to bad weather at Kochi.

CIAL emphasized its role as a responsible airport operator, having made significant efforts to assist affected passengers. The airport advised passengers booked on SpiceJet flights to verify their flight status directly with the airline before heading to the airport, given the ongoing operational challenges.

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However, there were no adverse weather conditions at Kochi warranting the disruption cited in the communication.

Earlier, SpiceJet had posted on X that its services to and from Cochin airport "might be affected" due to "bad weather" in Kochi, requesting passengers to check their flight status online. This claim has now been directly challenged by the airport authorities.

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It may also be noted that no other airline operating from Kochi has reported such cancellations on account of weather conditions during the same period.