Cuauhtémoc mayor's office addresses over 4,100 citizen requests

The Cuauhtémoc mayor's office in Mexico City has reported successfully addressing the needs of more than 4,100 residents through its citizen request system. Mayor Alessandra Rojo de la Vega actively engaged with the community, visiting Colonia Doctores to oversee the resolution of various urban issues.

During her visit, Rojo de la Vega focused on a specific polygon within Colonia Doctores, addressing concerns related to street lighting, road maintenance, cleaning services, tree pruning, abandoned vehicles, and public safety. The initiative, described as "Alcaldía en tus manos" (Mayor's Office in your hands), aims to bring government services directly to the people.

"Every Thursday we are in the streets attending to the requests of the residents. We have already removed nearly 4,000 cars from public roads," Rojo de la Vega stated. "We knock on doors, ask what they need, what their complaints and proposals are. Mayor's Office in your hands is the government in the streets, where it always should have been."

The report highlighted an instance where a resident approached officials regarding a vehicle marked for removal due to abandonment, clarifying they were the owner and would move it within the designated timeframe to avoid impoundment. This interaction exemplifies the direct engagement the program seeks to foster.