Driver murder sparks calls to regulate ride-hailing apps in Morocco

A recent murder of a ride-hailing app driver has ignited calls from industry professionals for urgent regulation of the sector. They argue that the current chaos and lack of oversight are leading to dangerous situations and loss of life.

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Structuring the transport sector has become urgent after the succession of such serious incidents.

Mustafa Chaoun, Secretary-General of the Democratic Organization for Transport and Multimodal Logistics, emphasized the pressing need to structure the transport sector, citing the "serious incidents" that have occurred. He advocated for stricter control over unlicensed applications and their temporary prohibition. Chaoun noted that this demand has been ongoing since 2012, lamenting the "decade and a half" wasted in organizing the sector, particularly public transport like taxis.

Chaoun described the situation as "disastrous," warning that it will complicate any immediate solutions for the next government due to accumulated problems. He stressed the necessity of organizing and developing the taxi sector, subjecting it to legal frameworks, and adapting to global transformations through digitalization and driver training. He also pointed out that "representatives of unlicensed applications who are not professionals have become more numerous than professional drivers, contributing to chaos before everyone's eyes."

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This demand has been raised since 2012.

Samir Farabi, Secretary-General of the Democratic Transport Union, stated that thousands of drivers work daily under difficult conditions without adequate guarantees, urging for regulation to ensure their protection. He described the recent tragedy as further proof of the need for a clear legal framework for ride-hailing apps to protect both drivers and customers. Farabi warned that the absence of regulation leaves workers vulnerable to assaults, theft, and even death.

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This tragedy, and other accidents before it, reveal that the situation is disastrous.

Farabi called for a "serious dialogue" between the Ministry of Interior, the Ministry of Transport, professionals, and app representatives to develop a comprehensive vision balancing digital innovation with safety in the passenger transport sector. He cautioned that the current situation will only lead to increased tensions and risks for both drivers and passengers. Meanwhile, an investigating judge in Casablanca ordered six individuals detained in connection with the driver's murder, with three others to be prosecuted while free.

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Thousands of drivers work daily in difficult conditions and without sufficient guarantees.