Expansion of 'smart transport' to goods sparks criticism from professionals in Morocco

Moroccan transport professionals are expressing strong dissatisfaction with the expansion of "smart transport" applications into the goods transport sector. Companies, notably "Indrive," which previously focused on passenger services within cities, are now operating in freight logistics, sparking anger among established professionals.

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Mustafa El-Kihil, Secretary-General of the Moroccan Democratic Union of Transport, stated that the entry of these applications into goods transport exacerbates the existing chaos and randomness in the sector. He noted that the proliferation of smart apps, from ride-sharing to motorcycle delivery and now freight, reveals a failure by the relevant authorities to regulate the sector and control these companies operating outside the legal framework.

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El-Kihil criticized the silence of the Ministry of Interior, which oversees the sector, on this contentious issue. He argued that this lack of action erodes trust in the government and its ministries. "The silence that harms professionals makes trust in the government and the responsible ministerial sectors disappear," he said, urging authorities to intervene and end the disorder in Morocco's transport sector.

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Abdelhay Wanzar, the national secretary for the road freight transport sector, echoed these concerns, highlighting that these applications create unfair competition for professionals not involved in technology-based transport. He pointed out the difficulty in monitoring and regulating these app-based services, as many operators work primarily through their phones, receiving orders remotely. Wanzar stressed the need for these new entrants to operate within the law, adhering to regulations for goods transport, just like other professionals.

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