Farewell: 27 things Virginia Trioli learned at the ABC

After a distinguished nearly 40-year career in Australian journalism, with 27 of those years spent at the ABC, Virginia Trioli is stepping down, sharing a wealth of experience distilled into 27 lessons. She humorously notes that "experience is simply the name we give our mistakes," suggesting her tenure has provided ample opportunity for learning.

“

Experience is simply the name we give our mistakes.

Trioli begins by identifying the most crucial person at the ABC: the individual at the front desk. These staff members, she explains, possess comprehensive knowledge and gatekeeping power, maintaining composure and good humor despite demanding roles. Following them are the indispensable technical crews, often working in pairs, who ensure programs go live against tight deadlines. She also humorously points out the presence of ancient dust bunnies in some studios, hinting at the passage of time and perhaps a need for better housekeeping.

A significant portion of her reflections centers on the vital role of producers. Trioli states unequivocally that presenters are "nothing, NOTHING, without our producers." She recounts a personal moment of crisis when her beloved radio producer left, making her fear her own capabilities would be exposed. She credits every great producer since with making her better, emphasizing that while unseen by the audience, their contribution is paramount. Conversely, she describes the ordeal of working with a bad producer, hysterical, disorganized, or nasty, as akin to figure skating on a half-frozen pond.

“

The most important person at the ABC is not the managing director (sorry, Hugh), nor is it the Chair of the Board: the most important person is whoever is in the seat at the front desk of an ABC building.

Trioli also touches upon the resilience required, particularly during Melbourne's extended pandemic lockdowns. She advocates for small acts of kindness, like ordering treats for an exhausted team and making coffee, as essential for survival and maintaining professionalism. Her advice extends to efficient communication: avoid meetings if an email suffices, and avoid emails if a quick chat across the floor is possible. Ultimately, she values friendship, good food, and the ability to find laughter amidst challenges as core components of a fulfilling career in journalism.

“

We presenters are nothing, NOTHING, without our producers.