FCMB enhances mobile app with new features for digital growth

First City Monument Bank (FCMB) is boosting its digital banking presence with a revamped mobile application. The upgraded app introduces several new features designed to improve customer experience and engagement.

Key enhancements include a reward points system that allows customers to earn and redeem points on transactions. The bank has also integrated mutual fund investments directly into the app, making financial planning more accessible. For added convenience, users can now request and activate virtual cards instantly for online transactions, eliminating the need to visit a branch.

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At FCMB, we are constantly innovating to meet the evolving needs of our customers. These features are designed to provide convenience, reward loyalty, and empower our customers to do more with their finances, right from their mobile devices.

Customer support is also getting a digital upgrade with the "Chat with Temi" feature, offering instant assistance and faster issue resolution. Additionally, the bank has simplified the process for upgrading accounts from Tier 1 to Tier 2, enabling access to more services without a physical visit. A new Regal Premium Lifestyle Subscription offers travel, dining, and entertainment benefits, along with free transfers for new customers.

FCMB's Divisional Heads, Oladipo Alabede and Adetunji Lamidi, emphasized that these innovations align with the bank's technology-driven strategy. They aim to create a smarter, more intuitive banking platform that redefines convenience and accessibility in the financial sector.

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These upgrades reflect our technology-driven strategy to build a smarter, more intuitive banking platform. By integrating intelligent support systems like Temi and enabling instant services such as virtual card activation, we are redefining convenience and accessibility in banking.