DistantNews
Support us
🇳🇬 Nigeria /Technology

FG unveils single portal for access to govt services

From The Punch · () English

Summarized and contextualized by DistantNews.

At a glance

News Named sources New plan
  • The Nigerian government launched the Government Service Portal, a digital platform offering a single access point for public services.
  • The portal aims to improve service delivery, reduce bureaucracy, and advance digital transformation, aligning with the Renewed Hope Agenda.
  • Developed in partnership with KOICA, the portal seeks to create a unified digital gateway for citizens and businesses to interact with government institutions.

The Nigerian government has launched a new digital platform, the Government Service Portal, designed to streamline access to public services for citizens and businesses. Unveiled in Abuja, the portal is a collaboration between Galaxy Backbone, the Federal Ministry of Communications, Innovation and Digital Economy, and the Korea International Cooperation Agency (KOICA).

the beginning of a unified digital gateway through which citizens and businesses can easily discover, access and consume services offered by Government institutions from a single location.

— Prof. Ibrahim AdeyanjuSpeaking at the event, the Managing Director and Chief Executive Officer of Galaxy Backbone described the platform's function.

Galaxy Backbone's CEO, Prof. Ibrahim Adeyanju, stated that the portal addresses the long-standing issue of navigating multiple government websites and offices. "The Government should be organised around the needs of the people, not around institutional boundaries," he said, emphasizing the goal of a unified digital gateway. This initiative supports President Bola Tinubu’s Renewed Hope Agenda by enhancing public service delivery and fostering digital innovation.

Government should be organised around the needs of the people, not around institutional boundaries.

— Prof. Ibrahim AdeyanjuThe CEO of Galaxy Backbone explained the philosophy behind the portal's design.

The portal is a key component of Nigeria’s Digital Public Infrastructure. It aims to simplify access, increase visibility, and ensure consistency in government services. The soft launch allows agencies to onboard services and gather user feedback before a wider rollout. Adeyanju noted that the portal's success will be measured by user experience, time saved, and trust built between the government and the people.

By bringing Government services together under one trusted digital gateway, we are simplifying access, improving visibility, promoting consistency and creating a more seamless experience for everyone who interacts with Government.

— Prof. Ibrahim AdeyanjuAdeyanju elaborated on the portal's intended benefits for users.

The Permanent Secretary of the Federal Ministry of Communications, Innovation and Digital Economy, represented by Director of E-Government Mr Johnson Bareyei, highlighted the portal as a flagship project under Nigeria’s e-Government Master Plan 2.0. The platform is intended to provide a secure and efficient way for users to access government services, contributing to economic growth through technology.

The success of this Portal will not ultimately be measured by the sophistication of its technology. It will be measured by the ease with which a citizen can access a government service, by the confidence businesses have when engaging with public institutions, by the time saved, by the transparency achieved and by the trust that is built between Government and the people it serves.

— Prof. Ibrahim AdeyanjuAdeyanju outlined the metrics for the portal's success.
DistantNews Editorial

Originally published by The Punch. Summarized and contextualized by our editorial team with added local perspective. Read our editorial standards.

More Stories

From Our Blog