Gen Z Confides in AI: 70% Share Worries, Act on Advice

A significant portion of Generation Z is turning to generative artificial intelligence for personal advice and emotional support, according to a recent survey. The study, conducted by job platform Jinhaksa Catch among 1,110 Gen Z job seekers, revealed that 70% have confided their worries and inner thoughts to AI.

More strikingly, 76% of these users reported acting on the advice received from AI, with a vast majority, 79%, finding the guidance genuinely helpful. Only a small percentage found the advice unhelpful or even detrimental. The survey also indicated that generative AI is becoming a primary confidant, ranking second only to friends when individuals seek advice, surpassing family or romantic partners in frequency for some.

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Generative AI appears to be significantly influencing not only simple information searches or work assistance but also the process of consulting personal worries and making actual decisions.

The most common topics Gen Z discusses with AI include career and job prospects (69%), interpersonal relationships (40%), romantic issues (26%), financial concerns (16%), and self-esteem and appearance (10%). This highlights AI's expanding role beyond information retrieval and task assistance into deeply personal and emotional domains.

However, experts urge caution. Kim Jeong-hyun, head of Jinhaksa Catch, noted that while generative AI is significantly influencing personal decisions, its responses are not always accurate or contextually appropriate. He advised against excessive reliance on AI for crucial life choices concerning careers and relationships, emphasizing the need for human judgment.

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However, as AI's answers are not always accurate or fully reflective of an individual's situation, caution is needed when excessively relying on AI's judgment for important matters like career and human relationships.