How long will the state keep asking for documents it already has?

The Dominican Republic has taken a significant step towards streamlining government services with the launch of its Single Interoperability Platform. This system enables institutions like the National Police, the Attorney General's Office, the General Directorate of Migration, and the Central Electoral Board (JCE) to securely exchange information. However, the Office of Government Information and Communication Technologies (Ogtic) confirmed that the platform's implementation is progressive, meaning not all agencies or procedures are currently connected.

This phased rollout means citizens cannot yet expect a complete elimination of document submissions. The ability to stop presenting redundant documents hinges on each institution integrating its specific procedures and developing its interoperability plans. The overarching goal is to allow state entities to share and validate data, electronic documents, and other records in a secure, standardized, and timely manner, thereby relieving citizens and businesses from repeatedly providing information already held by another public entity.

Currently, the platform is being applied in specific projects. One such initiative is in Public Security, facilitating information exchange between bodies like the National Police and the Attorney General's Office. Another example is the Minor Exit Permit, which integrates data from Migration, the JCE, and the Attorney General's Office to simplify and digitize the process. The "Soy Yo RD: Mi Carpeta Ciudadana" project also allows individuals to access information from various institutions, including the JCE, Intrant, Sisalril, local governments, and electricity distributors.

Despite these advancements, challenges remain. Attempts by Diario Libre staff to access the "Soy Yo RD" platform encountered difficulties, with some users unable to complete registration and others facing login issues after successful registration. Ogtic has not provided a consolidated figure for the number of institutions fully prepared for interoperability, as readiness involves organizational, legal, semantic, and technical aspects at varying levels of maturity.