HRSD suspends 5 recruitment offices, revokes licenses of 7 others

Saudi Arabia's Ministry of Human Resources and Social Development (HRSD) has taken decisive action against recruitment offices, suspending five and revoking the licenses of seven others. These measures were implemented after regulatory inspections in the second quarter of 2026 revealed significant violations.

The suspended offices must cease operations immediately. The seven whose licenses were revoked failed to correct their non-compliance within the designated timeframe. Violations included breaches of recruitment regulations, labor service rules, delays in customer refunds, and inadequate handling of beneficiary complaints.

The HRSD emphasized its commitment to ongoing monitoring of recruitment entities and enforcing penalties for regulatory breaches. To ensure transparency and protect rights, the ministry encourages the use of the official Musaned platform. This platform facilitates electronic contracting with licensed providers, allows service ratings, and enables users to track complaint statuses. Customers can also report violations via a hotline or the Musaned smartphone application.

This enforcement campaign is part of the ministry's broader strategy to enhance labor market compliance, improve service quality, safeguard the rights of all parties involved in recruitment, and foster a more efficient and transparent work environment.