Influencer Denied Lufthansa Boarding Over 'Too Revealing' Outfit

An influencer from Germany alleges that Lufthansa prevented her from boarding a flight due to her attire, which she deemed appropriate for hot weather. Edda Pilz, known online as Edda Elisa and followed by over 550,000 people on Instagram, claims airline staff told her she looked like she was "naked" while wearing shorts and a sports top. The incident reportedly occurred during a heatwave, with temperatures exceeding 30°C (86°F).

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You have nothing on. You are naked.

Pilz recounted the event in an Instagram video, stating that when she attempted to scan her ticket, an employee informed her she could not board. When she asked for clarification, she was allegedly told, "You have nothing on. You are naked." She was then required to put on a hooded sweatshirt and zip it up completely before being allowed to board the aircraft.

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Lufthansa takes any reports of potential irregularities in how passengers are treated very seriously and internally verifies such situations.

In response to international media inquiries, Lufthansa confirmed it internally reviews any incidents where passengers may have had irregular interactions with staff. A spokesperson stated, "Lufthansa takes any reports of potential irregularities in how passengers are treated very seriously and internally verifies such situations." The airline emphasized that its employees have the discretion to apply rules regarding passenger conduct and attire. Lufthansa generally expects passengers to wear clothing suitable for public transport and that does not compromise the comfort of fellow travelers from diverse cultural backgrounds, as outlined in its General Conditions of Transport.

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As a general principle, Lufthansa expects all passengers to wear clothing appropriate to the nature of public transport and not to affect the comfort of other travelers, from diverse cultures.