Insurance Institute to Use AI for All Certification Exam Questions

The Insurance Development Institute (IDI) announced that artificial intelligence (AI) will be responsible for generating 100% of the questions for the 16th Complete Sales Competency Certification exam, scheduled for July 12. This marks a significant step in the institute's adoption of AI in its assessment processes.

The IDI revealed that it completed the development of its proprietary AI-based exam question generation system in April and secured a patent for it in July. This system, described as the first of its kind specialized for the insurance sector in South Korea, is slated for phased implementation across all certification exams administered by the institute, starting with the Insurance Investigator exam.

The institute anticipates that the AI system will substantially enhance the efficiency of its examination process. By automating question generation, the IDI expects to reduce the time and costs associated with traditional expert-led question development, while also increasing the diversity of questions. This move aligns with IDI President Ha Tae-keung's broader initiative to drive innovation in AI-based education and evaluation since his appointment.

Experts involved in reviewing the AI-generated questions have noted their distinct style compared to those produced by human experts. While acknowledging that some aspects still require human oversight, they praised the system's current level of sophistication, suggesting it is nearing the point where it could fully replace human question writers. "There are still some aspects that require expert review, and the AI's unique style, different from the conventional writing of question creators, remains somewhat apparent," one expert commented. "However, it has already reached a considerable level of completeness, suggesting it could soon fully replace expert question generation."

Despite the advancements, the IDI has faced some internal and external challenges. President Ha Tae-keung recently criticized the Financial Services Commission for opposing the establishment of an AI development subsidiary for the institute. Furthermore, the institute's labor union has voiced opposition, claiming that Ha is unilaterally pushing for the creation of AI-related subsidiaries.

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There are still some aspects that require expert review, and the AI's unique style, different from the conventional writing of question creators, remains somewhat apparent. However, it has already reached a considerable level of completeness, suggesting it could soon fully replace expert question generation.