Interbank's digital wallet Plin unavailable due to technical problems

Interbank has acknowledged that its digital wallet, Plin, is experiencing an outage, leaving users unable to access the service or conduct transactions on Monday afternoon. The bank confirmed the disruption after numerous user reports surfaced on social media.

While the exact cause of the failure has not been disclosed, some users reported seeing a maintenance message on the application. Interbank issued a statement apologizing for the inconvenience and assured customers that its technical teams are actively working to restore full functionality as soon as possible.

In the interim, Interbank has provided an alternative for its customers. Those needing to perform financial operations can utilize the "Transferencias" (Transfers) option within the main Interbank App. This workaround aims to minimize disruption for users who rely on the digital wallet for their banking needs.

The outage has caused frustration among users, with many taking to social media platforms like X to express their difficulties in accessing Plin and making payments. The situation highlights the reliance on digital financial services and the impact of service disruptions.

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Plin has been in maintenance for a while. I also cannot pay within the app with my card.