Japan Airlines deploys washing robot at Narita airport

Japan Airlines is set to revolutionize aircraft maintenance with the introduction of a robotic exterior washing system at Narita airport. This move marks a significant step for the airline, making it the first in Japan to adopt such technology.

The AW3 robot, a product of Swedish company Aerowash, utilizes a remotely operated telescopic arm to clean aircraft exteriors. Full-scale operations are slated to commence in 2026, following a period of staff training. The airline anticipates a substantial reduction in labor hours, potentially up to 40% per aircraft, while also enhancing safety by minimizing risks associated with working at heights and exposure to cleaning chemicals.

Atsuki Kino from JAL’s Airport Ground Handling Planning Department highlighted the strategic intent behind the automation. "The goal is not to reduce staff, but to reduce their workloads so they can use the time saved to perform other high-value tasks, changing the way they work," Kino stated during a press demonstration at Narita airport. This approach aims to reallocate human resources to more complex and valuable duties.

Initially, JAL plans to deploy one AW3 unit at Narita. The airline will evaluate the performance and benefits before considering its introduction at other airports across its network. The demonstration showcased both the traditional manual washing method and the new automated process, illustrating the future of aircraft cleaning for the airline.

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The goal is not to reduce staff, but to reduce their workloads so they can use the time saved to perform other high-value tasks, changing the way they work.