Japan launches 'fan activity' insurance to cover event cancellations

Fans in Japan can now pursue their idols with greater peace of mind thanks to a new insurance product designed to cover the costs of "Oshi Katsu," or dedicated fan activities. JCB, in collaboration with Mysurance, a subsidiary of Sompo Japan specializing in short-term insurance, has launched the "Oshi Katsu Cancellation Insurance."

The policy aims to support fans who travel domestically and internationally to follow their favorite stars. It provides full compensation within the coverage limits for expenses incurred due to event cancellations or postponements, significant public transport delays or cancellations, or unexpected hospital visits and admissions. These situations can lead to non-refundable travel and accommodation costs, which the insurance will cover.

Available in "Domestic Expedition" and "Overseas Expedition" versions, the insurance is attractively priced. For instance, the domestic plan covering up to 30,000 yen (approximately $181 USD) in travel expenses requires a premium of just 900 yen (around $5 USD).

This innovative insurance has already garnered significant recognition, receiving the "2025 Good Design Award," the "38th Shogakukan DIME Trend Award for Lifestyle Design," and the "12th Short-Term Insurance Award." The product is seen as a novel approach to supporting the growing fan economy.

JCB introduced its "JCB Insurance" service in July 2025, allowing its card members to easily manage and purchase insurance through the "MyJCB" portal. The company continues to explore synergistic opportunities with partners to create new value for customers, particularly addressing the expanding needs of the fan market. Mysurance, meanwhile, sought to establish timely touchpoints to guide customers during crucial booking periods for travel and accommodation, especially when concert or event ticket lotteries are announced. The partnership between JCB and Mysurance aims to provide reassurance to fans at the moments they need it most, enhancing their overall experience.