Korail Networks holds barrier-free railway experience and safety education for transportation-vulnerable users

Korail Networks has taken a commendable step towards inclusivity by hosting a "barrier-free" railway service experience and safety education program for individuals with mobility challenges. Held at Jukbyeon Station in commemoration of the Day of Persons with Disabilities, this initiative underscores the company's commitment to ensuring that all citizens, regardless of physical limitations, can navigate the railway system with ease and dignity.

The program's focus on "barrier-free" principles – removing physical, psychological, and institutional barriers – is crucial. Participants, including those with disabilities, the elderly, and pregnant women, were given hands-on experience with user-friendly facilities. This included practicing with barrier-free parking fee pre-payment machines and ticket vending machines, which incorporate features designed for easier use by a diverse range of users. The inclusion of remote sign language consultation services further highlights a dedication to accessible communication.

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This event served as an opportunity to inspect railway services from the perspective of transportation-vulnerable individuals and identify areas for improvement.

Beyond facility usage, the event provided vital railway safety and accident prevention education, along with guidance on using amenities like accessible restrooms and call bells. Korail Networks' development of barrier-free parking fee pre-payment machines, utilizing proprietary technology, signifies a proactive approach to enhancing user experience. CEO Jeon Chan-ho's statement emphasizes the program's role in identifying areas for improvement from the perspective of transportation-vulnerable users, promising to refine barrier-free and digital inclusion policies to create a truly accessible railway environment for everyone in South Korea.

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Based on feedback from the field, we will enhance our barrier-free and digital inclusion policies to create a railway environment that all citizens can use safely and conveniently.