KPH says measures implemented to address operational challenges

Kingston Public Hospital (KPH) has announced a series of implemented measures to tackle recent operational challenges, following concerns highlighted on social media. These issues included problems with stationery supply, laundry services, and infrastructure maintenance. The hospital administration stated that a temporary shortage of stationery occurred when its main high-volume printer malfunctioned. To ensure continuity, KPH utilized smaller printers, arranged for off-site printing, and contracted a commercial printer for essential clinical forms. A new multi-purpose printer was commissioned on July 20, and management anticipates the remaining stationery issues will be resolved within days.

In response to laundry service concerns, KPH has expanded its in-house capacity by acquiring additional industrial washing machines. The hospital has also secured two dedicated panel vans for transporting clean and soiled linen. A shipment of 400 bed sheets is expected by the end of the week, with further linen supplies to be obtained through stakeholder partnerships over the next few days. KPH clarified that the vehicle used for linen transport is separate from staff transport vehicles, with dedicated vehicles now assigned to laundry services.

Regarding infrastructure, Ward 3 East is temporarily closed due to roof damage and is undergoing repairs as part of the hospital’s ongoing roofing rehabilitation project. Repairs are also underway for elevators Two and Three. The Outpatient Department South Operating Theatre has resumed full operational readiness after extensive repairs to its central air conditioning system, with a replacement circuit board successfully installed and tested.

Acting Chief Executive Officer Dwayne Francis assured the public of the hospital's commitment to providing safe and reliable healthcare services. He acknowledged the concerns raised and emphasized the diligent work of the team in addressing these challenges. Francis thanked the public for their patience and confidence. KPH is also continuing to commemorate its 250th anniversary with activities leading up to December 14.

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We acknowledge the concerns raised and want to assure the public that our team has been working diligently to address these challenges. Several corrective measures have already been implemented, and we remain committed to strengthening our operations while ensuring patients continue to receive safe, quality care. We thank the public for its patience, understanding and continued confidence in Kingston Public Hospital.