Malaysian tourists slammed for sending 1,200 parcels from Taobao to hotel in China

A Malaysian tour group visiting Xi'an, China, has drawn significant online criticism after ordering around 1,200 parcels through the e-commerce platform Taobao and having them delivered to their hotel. The sheer volume of packages reportedly filled the hotel lobby, creating a chaotic scene as staff struggled to sort and distribute them.

A video shared on the social media app Xiaohongshu, though since deleted, depicted the extent of the situation. It showed hotel employees working to manage the hundreds of parcels piled up at the front desk. In one instance, a member of the tour group was seen using a large plastic bag to transport about 50 parcels back to her room, highlighting the scale of the group's shopping spree.

The incident sparked a backlash from Chinese netizens, who condemned the group's actions as inconsiderate. Many comments focused on the burden placed upon the hotel staff. "Hotel staff were forced to work overtime sorting and moving them, leaving them exhausted. The staff are not your personal parcel managers," one netizen wrote, echoing a common sentiment that the tourists had created unnecessary work for already busy employees.

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Hotel staff were forced to work overtime sorting and moving them, leaving them exhausted. The staff are not your personal parcel managers.