Mandatory Cell Phone Registration in Mexico: Will You Receive a Confirmation Call? What's Known

Mexico's mandatory mobile phone registration process continues to generate questions among users who have not yet complied with the federal government's measure. The initiative aims to enhance security controls in telecommunications services by confirming customer identities to protect accounts and reduce extortion and fraud.

The core objective of this procedure is to associate phone numbers with their rightful owners through the Unique Registration Key (CURP) and a valid identification document. Users must follow simple steps, depending on their phone company, to keep their numbers active. The deadline for this registration is June 30, leaving users with limited time to complete the process and avoid potential service restrictions.

Amidst the controversy surrounding the registration, some users have reported receiving calls claiming to be from verification services to complete the process. However, the Telecommunications Regulatory Commission (CRT) has explicitly stated that telephone companies do not make such confirmation calls. This clarification is crucial for users to avoid falling victim to potential scams.

Registration can be completed either physically at company branches or through digital platforms provided by each operator. The process typically involves accessing the company's portal, providing CURP and identification details, taking photos of the ID, and verifying identity via the phone's camera. A confirmation message signifies the completion of the registration.