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Meta Age Verification Glitch Sparks Global Account Suspensions; Taiwan Demands Improvements

From Liberty Times · () Chinese

Translated from Chinese, summarized and contextualized by DistantNews.

At a glance

News Sources not specified Ongoing story
  • Meta's age verification system experienced a global technical issue, leading to the accidental suspension of accounts on Facebook, Instagram, and Threads.
  • The problem stemmed from Meta's new online safety measures for minors, implemented on May 7, which incorrectly flagged some accounts.
  • Taiwan's Digital Development Ministry has urged Meta to expedite account restoration and improve its age verification tools to protect user rights.

Meta's social media platforms, including Threads, Facebook, and Instagram, have been plagued by a widespread, unannounced account suspension issue affecting users globally. The problem, which began late on June 14, has led to numerous prominent figures in Taiwan, such as influencers and political commentators, reporting their accounts as suspended or inaccessible.

This is a global technical issue, not targeting specific regions or groups.

โ€” Liberty TimesReporting on the nature of the technical problem.

Taiwan's Digital Development Ministry stated on June 16 that the incident is a result of a global technical glitch within Meta's age verification mechanism. This system was intended to identify and remove users under 13 as part of Meta's online safety initiatives for adolescents, announced on May 7. However, the mechanism malfunctioned, leading to the erroneous suspension of many accounts.

The incident originated from Meta's global online safety measures for adolescents announced on May 7.

โ€” Digital Development MinistryExplaining the cause of the account suspensions.

The ministry has actively engaged with Meta Taiwan since the morning of June 15, demanding swift action to reinstate suspended accounts. Several accounts belonging to media outlets and public figures from various political parties have already been restored. The ministry continues to press Meta for a rapid resolution and has called for a review and optimization of the age verification tools to safeguard the rights of Taiwanese users.

We have actively requested Meta Taiwan to expedite the restoration of suspended accounts.

โ€” Digital Development MinistryDetailing the ministry's actions to resolve the issue.
DistantNews Editorial

Originally published by Liberty Times in Chinese. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.