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Mexico City Metro Users Denounce Chaos, Long Lines Amid Line 2 Closure
🇲🇽 Mexico /Disasters & Emergencies

Mexico City Metro Users Denounce Chaos, Long Lines Amid Line 2 Closure

From El Universal · () Spanish

Translated from Spanish, summarized and contextualized by DistantNews.

At a glance

News Named sources Ongoing story
  • Metro users in Mexico City face continued chaos, long lines, and disorganization due to the closure of a section of Line 2.
  • Many passengers were unaware the emergency RTP bus service would continue, expecting the Metro to reopen.
  • Users, particularly the elderly and those with mobility issues, expressed frustration over the lack of order and prolonged wait times.

Commuters in Mexico City are enduring significant disruptions as the closure of a section of Metro Line 2 between Xola and Pino Suárez stations continues to cause chaos. Hundreds of passengers at the Xola station faced lengthy queues for the emergency RTP bus service, with lines snaking around the station and extending into its interior.

It's a fortune they are spending when the people need it, but we will charge them (in the elections), thank God I'm not foolish.

— Unnamed elderly passengerCriticizing the government's spending priorities and expressing dissatisfaction with the transportation situation.

Many travelers were caught off guard, expecting the Metro service to resume on Thursday as initially anticipated. The emergency bus system, intended as a temporary solution, has become a source of frustration due to a perceived lack of organization in boarding procedures. This disorganization disproportionately affects vulnerable passengers, including the elderly and those with reduced mobility.

One elderly passenger, relying on a cane, voiced her discontent, questioning the allocation of funds when basic transportation needs are unmet. "It's a fortune they are spending when the people need it, but we will charge them (in the elections), thank God I'm not foolish," she commented, expressing a sentiment of being let down by the authorities.

According to today the service was supposed to be normal, but that's how it was with the Light Rail, and we are injured, it costs us to climb the stairs, elderly people, this government doesn't see that.

— Unnamed elderly passengerExpressing frustration over the prolonged disruption and perceived lack of consideration for elderly and disabled passengers.

She further criticized the boarding process, stating, "There is a lot of disorganization, look how they are letting us board the RTPs, there is no order, but we are in their hands and we can do nothing." Passengers reported learning about the service suspension only after beginning their journeys, with some finding out at the Tasqueña station that the Metro would not be running.

There is a lot of disorganization, look how they are letting us board the RTPs, there is no order, but we are in their hands and we can do nothing.

— Unnamed elderly passengerDescribing the chaotic boarding process for the emergency RTP buses.

The Metro has confirmed that the emergency RTP service will continue through Saturday while rehabilitation work on Calzada de Tlalpan is completed. The ongoing situation highlights the challenges faced by daily commuters during transit system disruptions.

One as a user, the people, we are the ones who suffer. We found out at Tasqueña that the Metro was not going to work.

— Unnamed passengerDescribing the lack of communication and the impact of the Metro suspension on users.
DistantNews Editorial

Originally published by El Universal in Spanish. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.

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