Mexico's Attorney General Launches Online Platform for World Cup Tourists

Mexico's Attorney General's Office (FGR) has introduced a new digital platform designed to support national and international tourists during the 2026 World Cup. This microsite aims to provide guidance, facilitate the reporting of crimes, and initiate investigations into any federal offenses.

The online resource, accessible via the FGR's website, offers crucial information regarding the rights and responsibilities of foreign visitors, along with emergency contact numbers. It allows tourists to file complaints online and locate the nearest FGR offices in the cities they are visiting. A directory of contact numbers for the Citizen Attention Center (CEDAC), which operates 24/7, is also available.

In addition to the microsite, visitors can scan a QR code for information from the Central Offices of the Single Window for Attention. The FGR emphasized that the platform is designed to simplify the complaint process for victims of federal crimes. Foreign tourists are encouraged to use the banner to find the addresses or contact numbers of their respective embassies or to call 911 in case of emergencies.

The FGR has prioritized the security of attendees and is providing special attention in the World Cup host cities: Mexico City, Guadalajara, and Monterrey. Services are available both in person and virtually for those needing orientation or wishing to file a complaint. Specific FGR office locations in these cities, including Mexico City's Doctores neighborhood and the AICM airport, Guadalajara's Mexicaltzingo area and airport, and Monterrey's General Escobedo municipality and airport, are detailed on the platform.