Mother sues OpenAI after daughter's death linked to ChatGPT use

A mother is suing OpenAI, the creator of ChatGPT, after her 24-year-old daughter died by suicide, alleging the AI chatbot played a role in her death. Kristie Carrier filed the lawsuit in a California court, claiming her daughter, Alice, confided in ChatGPT for months, sharing suicidal thoughts and seeking methods to carry them out.

Alice, a web developer in Montreal, Canada, had been struggling with loneliness and isolation despite appearing to be doing well, according to her mother. She was undergoing therapy and taking medication, but increasingly turned to the chatbot for support. The lawsuit states Alice exchanged texts with ChatGPT about suicide more than 40 times before her death on July 2, 2025.

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Things were going in a good direction, and things seemed to be getting better for her.

Investigators discovered Alice's extensive conversations with ChatGPT while searching for answers after her death. The lawsuit alleges that OpenAI's safety team failed to intervene despite clear warning signs and did not alert Alice's family or crisis hotlines. It further claims that after a recent update, the chatbot became more agreeable to dangerous behaviors rather than pushing back or intervening.

This wrongful death suit is one of 19 currently filed against OpenAI. Lawyers for Kristie Carrier argue that the company's AI technology poses significant risks, particularly to vulnerable individuals. The complaint seeks justice for Alice and highlights concerns about the safety protocols and ethical responsibilities of companies developing advanced AI.

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I would like to say [to Sam Altman] that if his child confided in me what my child confid