Nasfund Brings Superannuation Services to Remote PNG with Mobile Booths

The National Superannuation Fund Limited (Nasfund) is enhancing accessibility for its members across Papua New Guinea with the introduction of its first mobile service booths. These booths aim to deliver comprehensive member services directly to individuals at their workplaces and within remote communities, starting in Port Moresby.

The mobile units are fully equipped to provide a range of essential services, including immediate ID card production, printing of member statements, screening for benefit eligibility, and updating account information. This initiative is designed to overcome geographical barriers and improve convenience for Nasfund members.

A key enabler for this rollout is the integration of upgraded, high-speed satellite internet through Starlink. With download speeds reportedly exceeding 90 Mbps, Nasfund's teams can now operate securely and efficiently from remote locations where traditional internet infrastructure is limited or non-existent. This technological integration ensures faster service delivery and real-time updates for members.

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We are excited to be the first in the superannuation arena to take the full Nasfund office to our members’ locations

Nasfund CEO Rajeev Sharma expressed excitement about being a pioneer in the superannuation sector to bring the full Nasfund office experience to members' doorsteps. "For too long, distance and connectivity have been barriers," Sharma stated. "With these mobile booths and Starlink connectivity, members can now get served at their workplace or community without the need and expense to travel to the branch."

The mobile booth program is set to launch this month, with a detailed schedule of site visits to be released soon. The plan includes visiting major employer sites, project locations, and rural areas to ensure widespread access to superannuation services.

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For too long, distance and connectivity have been barriers. With these mobile booths and Starlink connectivity, members can now get served at their workplace or community without the need and expense to travel to the branch.