NERC Orders Discos to Compensate Band ‘A’ Customers Impacted by Gas Shortage, Vandalism

The Nigerian Electricity Regulatory Commission (NERC) has mandated electricity Distribution Companies (Discos) to provide compensation to eligible Band ‘A’ customers. This directive addresses the disruptions caused by gas shortages and vandalism, which have led to power supply issues for these consumers.

NERC has set a firm deadline of June 30 for the final reimbursement of affected customers. The commission's order emphasizes the need for Discos to rectify the situation and ensure customers receive due compensation for the unreliable service experienced. This action reflects NERC's commitment to enforcing service standards and protecting consumer rights within the electricity sector.

“

Fixes June 30 for final reimbursement

The directive targets Band ‘A’ customers, who are typically supposed to receive the most reliable power supply. The issues of gas shortages and infrastructure vandalism have directly impacted their service, prompting NERC's intervention. The commission expects Discos to comply fully with the order and ensure timely compensation to restore confidence in the electricity supply system.

“

The Nigerian Electricity Regulatory Commission (NERC) has directed electricity Distribution Companies (Discos) to compensate eligible Band ‘A’ customers who