Nespresso announces up to 178 job cuts in France starting in 2027

Nespresso is set to eliminate up to 178 positions in France, impacting its marketing and customer service operations. This move is part of a broader restructuring initiative by its parent company, Nestlé, which aims to shed 16,000 jobs globally starting in 2027 to achieve over a billion euros in cost reductions.

The affected roles are primarily within Nespresso France's marketing and customer service departments. The company stated that the teams at its 53 boutiques across France, as well as its sales force, will not be impacted by these planned layoffs. The consolidation of customer relations services at Nespresso France's Paris headquarters will lead to the closure of the Lyon site currently dedicated to this function.

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The teams at Nespresso's 53 boutiques in France and the sales forces are not affected.

Nespresso France emphasized its commitment to a constructive social dialogue, prioritizing internal mobility, voluntary departures, and retirement plans to manage the job reductions. The company indicated that no layoff notifications are expected before 2027. A spokesperson for Nespresso France explained that the reorganization is a necessary adaptation to an evolving coffee market and a new phase of development.

This announcement follows Nestlé's earlier disclosure in April about potential job cuts affecting up to 180 positions in France within support functions. Those cuts were slated for its headquarters in Issy-les-Moulineaux and two research centers in Tours and Lisieux.

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In a rapidly evolving coffee market, we have a responsibility to adapt our organization and embark on a new stage of our development.