Nigeria's Tax Ombud ramps up digital asset tax dispute readiness

Nigeria's Office of the Tax Ombud is bolstering its capabilities to address the growing complexities of digital asset taxation. Chief Executive John Nwabueze announced on Thursday that the office is expanding its team of accountants and legal experts to handle potential disputes in this emerging area.

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Within three months, the Office received over 20 genuine complaints, most of them involving state revenue services.

The Tax Ombud aims to improve fairness and transparency within Nigeria's tax system. To enhance accessibility, the office plans to establish physical offices in all six geopolitical zones. Taxpayers can already utilize a digital complaints portal, a case management system, a toll-free call center, and SMS callback services for easier access to resolutions.

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Of these, eight have been successfully resolved, all within the statutory 14-day resolution period, with provision for an additional seven days where necessary.

In its initial three months, the office received over 20 genuine complaints, primarily concerning state revenue services. Nwabueze reported that eight of these were resolved within the statutory 14-day period. The office is also actively engaging with professional bodies, the media, and revenue authorities to launch a nationwide public awareness campaign on issues like multiple taxation.

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The Office has expanded the capacity of its skilled accountants and legal experts to handle complex tax matters, including disputes relating to digital asset taxation, should such cases arise.

Multiple taxation, especially at state and local government levels, remains a significant concern. The federal government is collaborating with stakeholders, including the Joint Revenue Board and state and local authorities, to find sustainable solutions. The Tax Ombud's core mission is to provide impartial mediation, promote voluntary tax compliance, and build public confidence in tax administration.

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We are also enhancing accessibility at the grassroots through plans to establish offices across all six geopolitical zones.