Overgrown Hedge Halts Waste Collection in Zagreb Neighborhood, Residents Blame Company

Residents in the Vrapče neighborhood of Zagreb are facing a peculiar problem with their waste collection: their paper and plastic refuse is not being picked up. The unusual reason cited for this disruption is a neighbor's overgrown hedge, which reportedly obstructs the path of the collection vehicle.

“

Dear neighbors whose paper and plastic were not collected, I am informing you that Čistoća does not plan to continue collecting this waste in the foreseeable future because one of the neighbors has not trimmed his hedge.

One resident, writing on social media, explained that the waste collection service, Čistoća, has suspended pickups for paper and plastic in the area. The unkempt hedge, belonging to a property where the owner is apparently unreachable, is damaging the truck. The resident expressed frustration, questioning why they are expected to manage the maintenance of private properties and suggesting that if they take on the roles of municipal inspectors and property cleaners, they should also be allowed to organize their own waste collection.

“

This kind of explanation from Zagreb Holding is pure amateurism and disrespect for citizens who pay for municipal services.

This situation has caused significant annoyance among other neighbors, who are directing their anger towards Zagreb Holding, the company responsible for waste management. They argue that the company is not fulfilling its service obligations. Critics have labeled the explanation provided by Zagreb Holding as "amateurish" and disrespectful to citizens who pay for municipal services. They also pointed out a perceived discrimination against those living in houses compared to residents in apartment buildings, particularly concerning waste separation and collection.

“

Is it not discrimination where it seems only we who have family houses are obliged to use blue bags?

Some residents are calling for the intervention of the municipal inspectorate, believing it is the appropriate authority to handle such issues. The situation highlights a breakdown in communication and service delivery, leaving residents inconvenienced and questioning the fairness and efficiency of the local waste management system.

“

Have they heard of municipal inspection?