People, Not Technology, Remain True Value of Organisations, Says MacGregor-Oshomah

Adetola MacGregor-Oshomah, a prominent figure in business, marketing, and customer experience, has emphasized that the core value of any organization lies not in its technology, but in its people. She asserts that employees are the most critical drivers of business transformation and success.

MacGregor-Oshomah's perspective challenges the often technology-centric approach adopted by many businesses today. She argues that while innovation and digital tools are important, they are ultimately implemented and leveraged by human capital. Therefore, investing in and valuing employees should be a top priority for organizational leaders seeking sustainable growth and competitive advantage.

Her call to action is for organizations to shift their focus, placing greater emphasis on nurturing their workforce. This includes fostering a supportive work environment, providing opportunities for development, and recognizing the contributions of individuals. By doing so, businesses can unlock their full potential and navigate the complexities of the modern market more effectively.

“

Employees remain the most critical driver of business transformation.