Platform Taxis Lead Advanced Mobility Services Nationwide in South Korea

Platform taxis have achieved full nationwide adoption and the highest user satisfaction among eight advanced mobility services in South Korea, according to a recent survey. The Ministry of Land, Infrastructure and Transport announced the findings from its 2025 survey of advanced mobility services, which covered 8 metropolitan cities and 153 cities and counties.

The survey included services such as on-demand transportation (bus and taxi types), shared personal mobility devices (PM), shared bicycles, platform taxis, car-sharing services, Mobility as a Service (MaaS), and autonomous driving. Platform taxis, including services like Kakao T and Uber Taxi, were found to be operational in all 161 surveyed regions, achieving a 100% introduction rate.

This widespread availability is attributed to the service's ability to operate without requiring dedicated vehicles or extensive infrastructure. Following platform taxis, taxi-type on-demand transport services showed a 99.4% adoption rate. Other services had lower, though still significant, penetration: car-sharing services (75.8%), shared personal mobility devices (73.3%), shared bicycles (51%), bus-type on-demand transport (42.9%), MaaS (23%), and autonomous driving (20.5%).

The study also noted that 11,210 users participated in the survey regarding platform taxis, indicating a substantial data set for their findings. The high performance of platform taxis suggests a strong consumer preference and operational efficiency in the current South Korean mobility landscape.