Polish authorities issue five-step guide for safe holiday travel

As the holiday season approaches, the Tourist Guarantee Fund (TFG) and the Financial Ombudsman have released a crucial guide to help tourists plan safer trips. The five-step plan aims to equip travelers with the necessary information to avoid potential pitfalls before booking and embarking on their vacations.

The first step emphasizes checking the Ministry of Foreign Affairs website for travel advisories and information specific to chosen destinations. Travelers can also find this information via the mObywatel app under the 'Polish Abroad' service. Registering one's trip in the Odyseusz system is also recommended, enabling the Ministry to contact travelers if necessary.

Step two focuses on verifying the legitimacy and financial stability of the tour operator. Tourists should ensure the company is registered and has the legally required financial protections in place to cover insolvency. The TFG website provides an "Evidence" section where travelers can search for operator details, including their business status, territorial scope, and the validity of their financial security.

"If the entrepreneur is not in the registry, they may be operating illegally. Individuals using their services will not be entitled to the protection of tourist funds," warns Damian Ziąber from the Insurance Guarantee Fund. He notes that exceptions exist, such as for occasional, non-profit organizers for a limited group.

The guide also stresses the importance of carefully reading the travel contract (step three), ensuring it covers the trip or related services and mentions contributions to the TFG and TFP. Finally, step four advises securing adequate insurance, including obtaining a European Health Insurance Card (EKUZ) for travel within the EU and EFTA countries. While EKUZ provides access to medical care, it does not cover medical transport or repatriation costs, which can be substantial.

“

If the entrepreneur is not in the registry, they may be operating illegally. Individuals using their services will not be entitled to the protection of tourist funds.