Potresna ispovijest žene koja je 7 godina radila na Jadranu: 'Iscijede te dok ne crkneš, a gosti misle da si im sluga'

A woman with seven years of experience working on the Adriatic coast has revealed the harsh realities faced by hotel staff, detailing conditions that guests rarely see. Her account, shared on social media, sheds light on the disrespect and difficult circumstances encountered by workers in the tourism sector.

The discussion began on the Facebook page "Travel Advisor - Travel Consultant" after a user complained about employee behavior in some hotels. This sparked numerous reactions, including the detailed testimony of a woman who worked seven seasons on the Adriatic. She decided to expose the "cruel reality" that guests "never see," explaining why staff might not always be perfectly friendly despite their efforts.

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I worked seven seasons on the beautiful Adriatic. What you as guests don't see is the relationship that the employer in 99 percent of cases has with the worker, in what conditions that worker lives, and how guests behave towards that same worker.

Long shifts, chronic understaffing, exhaustion, and the pressure for perfection are daily struggles. The woman described her experience as a buffet waitress, far from the idyllic image of summer employment. "I worked 12-hour shifts, my underwear and pants soaked, often hungry, tired, with bleeding feet," she recounted. She characterized her employer, a hotel company, as treating workers like disposable commodities, focused solely on maximizing profit regardless of the human cost.

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I worked 12-hour shifts, my underwear and pants soaked, often hungry, tired, with bleeding feet. It's about one of our hotel companies. For the director, you are just a number and they need to squeeze you until you drop.

Beyond the employer's attitude, the behavior of guests was also a significant source of distress. She stated that respect was rare, and feeling humiliated was almost a daily occurrence. "I can count on one hand the guests who treated me humanely, with respect and dignity, over those seven years," she wrote. "They think they are superior, and you are just their servant. They believe they can do anything and get away with it at someone else's expense. So, how can you be helpful and smiling for months without a day off and with bleeding feet? You have a job and you have to do it, but most people don't understand that, so they are extremely rude, treat you like trash, and you have to apologize to them for doing your job."

Her testimony reflects persistent problems in Croatian tourism, which have not been resolved by recent wage increases. While salaries in tourism have risen about 25 percent in the last two years, with waiters earning between 1000 and 1800 euros and chefs earning over 2500 euros, often with accommodation and meals provided, the underlying issues of worker treatment and guest respect remain.

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And the guests? I can count on one hand the guests who treated me humanely, with respect and dignity, over those seven years. They think they are superior, and you are just their servant. They can do anything and everything is allowed to them at the expense of others. So, how can you be helpful and smiling for months without a day off and with bleeding feet? You have a job and you have to do it, but most people don't understand that so they are extremely rude, treat you like trash and you have to apologize to them because you are doing your job.