Psychologist: 'Communication is an art built day by day; he who knows how to communicate always wins'

Communication is an art that requires daily construction, and those who master it invariably succeed, according to psychologist Stamateas. He notes that frequent misunderstandings arise not from a lack of speaking, but from a failure to ensure the message is clearly received. Stamateas suggests that many people listen with the intent to reply or defend themselves, rather than to truly understand. This superficial listening, where individuals hear only what they want or focus more on their own thoughts, prevents quality communication. The key, he argues, is to listen to comprehend, allowing time for the other person to speak without rushing to respond or interpret. This approach is crucial in all relationships, from family to partnerships, as feeling truly heard can often be the first step toward resolution. Stamateas stresses the importance of active listening, suggesting phrases like, “Let me see if I understood correctly: are you telling me that…?” This process of repeating what has been heard provides valuable feedback and is a cornerstone of emotional intelligence. He posits that people who genuinely listen to others have already won half the battle in any discussion or negotiation. If one feels their own communication is not being heard, Stamateas advises initiating the listening process oneself, believing that one must sow what they wish to reap. He encourages continuous listening and asking questions, rather than attacking, explaining, defending, or responding hastily, a principle that also applies to social media interactions. The psychologist also warns that tone significantly impacts communication, even when words are appropriate. A sigh, for instance, can convey weariness or disinterest, overriding the spoken message. Therefore, he concludes, maintaining a careful and considerate tone is as vital as the words themselves.