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Quito Metro celebrates 1,000 days of operation with youth empowerment program
🇪🇨 Ecuador /Energy & Infrastructure

Quito Metro celebrates 1,000 days of operation with youth empowerment program

From El Comercio · () Spanish

Translated from Spanish and summarized by DistantNews. Read the original for the full story.

At a glance

News Named sources Outcome reported
  • The Quito Metro is celebrating 1,000 days of operation by expanding its 'Metro Volunteers' program, which now includes 20 new participants, bringing the total to 48.
  • Volunteers dedicate over 1,000 hours to assisting passengers and promoting the 'Metro Culture,' with 19 participants securing employment as Metro Guides.
  • The program, aimed at youth from social programs, focuses on training in leadership, customer service, and digital media, contributing to a more orderly and respectful public transport environment.

The Quito Metro is celebrating a significant milestone: 1,000 days of operation. To mark the occasion, the transit system is reinforcing its 'Metro Volunteers' program, an initiative designed to empower young people while enhancing the passenger experience and fostering a positive culture within the stations and trains.

The program has welcomed a new cohort of 20 participants, bringing the total number of trained volunteers to 48. Collectively, these young individuals have contributed over 1,000 hours of service, assisting passengers and promoting what is known as 'Metro Culture.' This initiative has proven to be a valuable stepping stone into the workforce, with 19 former volunteers now employed as Educational Guides for the Quito Metro, continuing their work within the public transport system.

One of my main experiences was sharing with passengers and teaching the importance of living the Metro Culture.

— Carlos MoralesA participant in the Metro Volunteers program, reflecting on his experience.

Targeting youth connected to social programs managed by the Patronato San José, 'Metro Volunteers' offers participants an immersive experience in the Metro's operations. They actively contribute to improving the travel experience and promoting civic coexistence. Their activities include supporting Metro Brigades, developing citizen engagement initiatives, promoting digital payment methods, and educating passengers on system regulations and etiquette.

Volunteers also receive crucial training in leadership, customer service, and digital media, equipping them with skills that extend beyond their volunteer service. Carlos Morales, a program participant, shared that interacting with passengers and teaching the importance of 'Metro Culture' was a highlight, helping to make the transport system a more respectful and friendly space. The program's success in generating employment opportunities underscores its dual impact on youth development and public service.

For the young man, being part of the initiative also meant contributing to making this transport system a more respectful and friendly space.

— Carlos MoralesDescribing the positive impact of the program on the public transport environment.
About this summary

Originally published by El Comercio in Spanish. Translated, summarized, and contextualized automatically by DistantNews, with a note on how the source frames the story. Not individually reviewed before publishing. How this works.

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