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🇰🇬 Kyrgyzstan /Technology

Samsung begins mass account blocks worldwide

From 24.kg · () Russian

Translated from Russian and summarized by DistantNews. Read the original for the full story.

At a glance

News Named sources Ongoing story
  • Samsung users worldwide have reported losing access to their accounts and receiving a message saying the accounts were deactivated for security reasons.
  • The blocks affect phone settings and services including Samsung Find, Samsung Wallet and SmartThings.
  • Samsung has not explained the cause and says it will investigate the problem.

Samsung users around the world are reporting that they can no longer access their accounts, with the company yet to explain why the blocks are happening.

Complaints appeared on Reddit and Samsung’s official forums at the beginning of September. Users said they received the message: “Unable to sign in. The account has been deactivated for security reasons.”

The loss of access extends beyond the account login. Affected users also reported problems with Samsung phone settings and services including Samsung Find, Samsung Wallet and Samsung SmartThings. Samsung has not identified the reason for the mass blocks, but the company says it will look into the issue.

Unable to sign in. The account has been deactivated for security reasons.

· Samsung account system messageUsers said this message appeared when they tried to log in.
About this summary

Originally published by 24.kg in Russian. Translated, summarized, and contextualized automatically by DistantNews, with a note on how the source frames the story. Not individually reviewed before publishing. How this works.

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