Semovi suspends vehicle control procedures in Mexico City due to external platform failure

The Secretariat of Mobility (Semovi) in Mexico City has announced a temporary halt to vehicle control procedures, including vehicle verification and registration, until further notice. The suspension stems from a failure in an external platform that Semovi relies on for verifying data related to private vehicles.

Semovi clarified that the disruption is not due to internal system issues but rather a problem with an indispensable third-party tool. This platform is critical for processing various procedures concerning private vehicles. To mitigate inconvenience for citizens, Semovi will contact individuals with scheduled appointments via email and phone to arrange new dates.

Communications regarding rescheduling will be sent from the email address notificacion.semovi@cdmx.gob.mx and can be followed up on at the phone number 55 1364 0326. Meanwhile, the service points issuing permanent licenses, as well as Type A and Type B licenses, are operating without interruption.

Citizens can still book appointments through Semovi's official portal using their Llave CDMX account or visit the service centers directly. These centers operate Monday to Friday from 9:00 a.m. to 2:00 p.m. and 3:00 p.m. to 5:00 p.m., with Saturday hours from 9:00 a.m. to 1:00 p.m. The affected procedures include vehicle control, which is essential for ensuring vehicles meet regulatory standards.