Seoul Launches Taxi Service for Elderly Residents via 120 Call Center

The Seoul Metropolitan Government is introducing a new initiative designed to enhance transportation convenience for its elderly residents. Recognizing the challenges some seniors face in independently arranging taxi services, the city is leveraging its existing 120 call center to provide a dedicated taxi-hailing service.

This new program aims to simplify the process for older adults who may find mobile apps or direct phone calls to taxi companies difficult to navigate. By calling the 120 hotline, seniors can request a taxi, and the service will coordinate the pickup, ensuring they can travel more easily within the city.

The initiative underscores Seoul's commitment to improving the quality of life for its aging population. By providing accessible transportation options, the government hopes to promote greater independence and mobility among seniors, allowing them to stay connected with their communities and access essential services more readily.

This service is expected to be particularly beneficial for elderly individuals who may have limited technological proficiency or physical limitations that hinder their ability to arrange transportation through conventional means. The 120 call center serves as a reliable and familiar point of contact for many citizens, making this a practical and user-friendly solution.