Shinsegae Duty Free Launches Airport Mobility Service for VIPs on Nov. 13

Shinsegae Duty Free is rolling out a new premium airport mobility service for its top-tier customers, set to officially launch on November 13. This program is designed to connect VIP clients' homes with airports, offering a convenient pickup and drop-off solution for both departures and arrivals.

The service will operate at both Incheon and Gimpo international airports. Customers can book a vehicle at their preferred time and location, with a driver providing transportation between their residence and the airport. This move by Shinsegae Duty Free signifies an effort to elevate its highest-tier membership benefits, extending them from mere shopping advantages to a comprehensive travel experience.

The introduction of the airport mobility service was prompted by feedback from VIP customers themselves. A survey indicated that a pickup service between the airport and home was the most desired benefit, ranking higher than other rewards based on purchase amounts. The service will be accessible to S.VIP and VIP members, who will receive mobility service coupons through their online accounts to book their preferred vehicle type.