Shopee Reportedly Suffers Major Outage in Taiwan, Disrupting Shopping and Deliveries

The e-commerce platform Shopee (蝦皮) is reportedly suffering a significant system-wide outage, causing widespread disruption for users in Taiwan. Reports emerged this morning indicating that customers are being unexpectedly logged out of their accounts and are subsequently unable to log back in, even when attempting to use correct credentials.

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Shopee was suddenly logged out, and entering the account password shows an error and cannot log in.

The issues extend beyond simple login problems. Many users have also reported that the platform's store-to-store delivery service is not functioning correctly, preventing them from picking up their orders. This has caused frustration for those who rely on the service for convenient package retrieval.

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Is anyone else experiencing Shopee automatically logging out and being unable to log back in?

Discussions on social media platforms like PTT and Threads reveal the extent of the problem, with numerous users sharing similar experiences. Complaints include being unable to add items to shopping carts, especially during flash sales, and difficulties in listing new products for sale. The widespread nature of these reports suggests a major technical failure within Shopee's systems.

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I went to pick up my order yesterday and the machine was malfunctioning, and today there's a major outage.

Users expressed their confusion and concern, with many initially suspecting their own internet connection or device issues. The collective reporting of the outage has provided some reassurance, with users stating they are relieved to know it's not an isolated problem. The situation has led to calls for Shopee's engineers to address the issue promptly.

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Shopee is down! Store-to-store delivery is also not possible.