South Korean police to notify phishing victims via text

South Korean police are introducing a system to notify victims via text message when members of overseas phishing organizations are repatriated. This initiative is one of 14 "citizen-centric" tasks selected by the National Police Agency for swift implementation, based on ideas from police officers and various departments.

Previously, victims of phishing crimes often learned about the repatriation of suspects through media reports and had to individually contact investigators to confirm if the repatriated individual was involved in their case. Starting this month, when large-scale overseas phishing organizations are forcibly repatriated, the National Police Agency's Integrated Response Team for Telecommunications Financial Fraud will proactively send text messages to victims. These messages will include information about the arrest and repatriation, points of contact for case inquiries, and victim support guidance.

In addition to phishing notifications, the police are enhancing the process for traffic violation notices. Instead of traditional paper mail that often leads to missed deadlines, recipients will receive notices via mobile phone. These notices will include a QR code, allowing users to instantly view video evidence of the violation after self-authentication, eliminating the need to visit a police station. This service is scheduled for a pilot run in November.

Furthermore, the "Remote Video Investigation System," currently in a pilot phase for witnesses, will be officially launched within the year. This system allows individuals to undergo non-face-to-face investigations from their homes or workplaces using computers or smartphones, without needing to travel to a police station. The police plan to finalize operational guidelines for this system by the second half of the year, incorporating feedback from the pilot program.

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We will continue to create police services that citizens can feel, by carefully examining inconveniences from the citizens' perspective and actively reflecting the voices from the field.